Agile human administration
with DynFlow
we set
the flow
about us
jános bodnár
Managing Partner
„My passion is to find effective solutions to complex, complicated situations or multivariate operations. During my work I conceptualize operating models, with the help of my collegues we break down the problems to step by step tasks – following these checkpoints we can reach the goal. These projects increased the productivity of our clients by 15-30%.“
NÓRA RÉVHEGYI
Managing Partner
"I believe in simplicity and simplification – the well-being of the leaders and workers are based on the precisely defined tasks and responsibilities. My working method is participatory and solution focused, I like to see things from different viewpoints. Overall I can review the operation from a perspective which often results „aha moments”: why didn't we think of this?!"
ZOLTÁN BIKÁDI
Managing Partner
"20 years of international experience in trading, sales and business development – I help the team with my economic and financial knowledge as well as project management and system organization capabilities."
clients
Imre Horváth
National Public Utilities,
Customer Service Representative
Annamária Maróti
National Public Utilities,
Head of Service Development
Sándor Iváncsics
National Public Utilities,
Customer Service Director
DynFlow automatically opens every transaction what I need through the administration process. I can fully rely on the software because it keeps me updated about changing workflows and new customer modes. If I'm working on an uncommon case, DynFlow helps me a lot, it's a real support.
DynFlow drastically decreased the Customer Service Representatives' clumsiness, they don't need systematic coordination anymore. With DynFlow's measuring system the operation can be more efficient – we ran real-time measurable and controllable workflows.
The corporate ecosytem improved in several ways. We can react faster to the changes and emerging expectations, meanwhile the number of the contradictory answers have decreased significally. Last but not least we could expand our scope of activities owing to the time we saved with DynFlow.
history
2010
2011
2013
2017
2018
2020
Europe Assistance
The first 40 users
NKM
Expansion
to 650 users
GDF Suez
We help 160 customers'
daily work
Főgáz
The biggest installation
with 400 users
NKM
Stable operation for 3 years with only
30 minutes outage overall
The SAP integration
development begins
SAP
< DYNFLOW
Functions
related to human operations
Process standardization
Knowledge management
Operational reports
Revenue
generation
Initial on-the-job training
Process optimization
CRM
solutions
Workflow
systems
Knowledge
base
NBO
solutions
BPR
systems
DYNFLOW
E-learning
applications
CONTACT
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DynFlow helps not only by harmonizing the flows, but it makes the administrative journey measurable from start to end – by analysing the acquired data the crucial points can be easily fixed and improved.
To understand SAP tasks every administrator have to have deep system knowledge. By comparison Dynflow is transparent, easy-to-use and it provides efficients workflows while the administrative errors are avoided at the system level.
A customer service is regulated by more than 100 algorythms – sharp-eyed specialist needed to see through a system like this. DynFlow connects the whole system based on the existing workflows which leads to a more transparent operation.
Measurable
results
Happy
administrator,
happy customer
Efficient administration
advantages